Biji Privacy Policy — Your Data, Our Responsibility

Biji (biji.click) is one of Bangladesh's most trusted online gaming platforms. We place the highest importance on our members' privacy. This Privacy Policy explains what information we collect when you use Biji's services, how that information is used, and the measures we take to protect your privacy.

By using Biji's website, mobile app, or any of our services, you agree to this Privacy Policy. Please read it carefully before creating an account. If anything is unclear, reach out to our support team — they're always ready to help in Bengali.

This Privacy Policy governs biji's Terms & Conditionseffective alongside. The two documents complement each other.

Biji collects information in several ways. The types of data collected and their sources are detailed below:

The most important data we collect is what you voluntarily provide during registration. When you use the Biji platform, we also automatically collect certain technical information, which is primarily needed to ensure the platform's security and performance.

Biji never stores your bank card number, PIN, or password. Payment information is exchanged securely and directly with the relevant mobile banking provider.

Biji uses collected data for specific, limited purposes only. Each purpose is clearly outlined below:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To provide gaming services and personalize your experience.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve complaints.
• To ensure platform security and drive technical improvements.
• To meet legal obligations and comply with regulatory requirements.
• To send you promotional offers and updates, with your consent.

Biji never sells your personal information to third parties. However, certain data may be shared in the following limited circumstances:

• Payment Providers: Financial details are shared with bKash, Nagad, Rocket, and authorized banks solely to process your transactions.
• Identity verification service: As part of the KYC process, your information may be verified with an authorized verification partner.
• Legal Authority: Data may be disclosed in response to a court order, regulatory directive, or other legal obligation.
• Security Investigation: We cooperate with relevant authorities when investigating fraud or illegal activity.
• Technology Partners: Technology providers used to operate the platform may have limited access to your data, but they are not permitted to use it for their own purposes.

The Biji website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser.

The types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies may prevent the platform from functioning properly.
• Performance Cookies: To remember your language preferences, game settings, and platform preferences.
• Analytics Cookies: To understand which parts of the platform are most used, helping us improve our services.
• Marketing Cookies: Only with your consent, to show you relevant offers.

You can disable non-essential cookies through your browser settings. Note that doing so may limit certain features of the platform.

Biji has implemented industry-standard technical and organizational measures to protect your personal data. Our security infrastructure is outlined below:

• All data transmissions are secured via TLS/SSL encryption.
• All stored data is protected with AES-256 encryption.
• Firewalls and intrusion detection systems are active to prevent unauthorized server access.
• Employee access to data is restricted on a need-to-know basis.
• Regular security audits and vulnerability assessments are conducted.
• Data backups are stored securely at separate locations.
• Any suspicious activity is acted upon within 24 hours of detection.

Keep in mind, however, that no one can guarantee 100% security on the internet. That's why it's essential to keep your account password strong and never share it with anyone.

As a Biji member, you have certain fundamental rights over your personal data. We actively uphold these rights:

• Right to Know: You can request to know what information we hold about you.
• Right to Correction: You can request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request the deletion of your data under certain circumstances.
• Right to Portability: You can request a copy of your data in a portable format.
• Right to Restrict Processing: In certain circumstances, you can request that we limit the processing of your data.
• Right to Object: You can object to the use of your data for marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, email us at support@biji.click or reach out via live chat. We will respond within 30 business days.

Biji's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, it will be immediately suspended and all associated data will be deleted.

If parents believe their child has created an account on Biji, please contact us at support@biji.click.

Biji reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For any significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after such changes will be considered your acceptance of the updated policy.

We recommend checking this page regularly for updates. If you have any questions or concerns about your privacy, feel free to reach out to us directly.

Contact us for any questions, complaints, or requests related to our Privacy Policy:

• Email: support@biji.click
• Live Chat: Click the chat button from any page on the platform
• Response Time: Usually within 24 hours, up to a maximum of 30 business days

Our privacy team is ready to answer all your questions. Your privacy is not just a legal obligation to us — it is a core responsibility.